Data Protection

Iq999 Privacy Policy – How Your Data Is Kept Safe

At iq999, your personal data matters to us. This policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last updated: January 2026
SSL Encryption
All Data Is Secured
Never Sold
Never Sold to Third Parties
Your Rights
View or Delete Your Data
Maximum confidentiality
Adhering to International Standards
Who This Policy Applies To

This Privacy Policy applies to all users of the iq999 website and mobile app. By using iq999, you are considered to have consented to this Policy.

1 Introduction

Iq999 places the highest importance on user privacy. This Privacy Policy ("Policy") explains how iq999 collects, uses, stores, and protects the personal data of its users.

We believe transparency is the foundation of trust. That's why we make it our responsibility to explain clearly what happens to your data on iq999 — in plain language, without legal jargon.

This Policy applies to both the iq999.vu website and the iq999 mobile application.

2 What Data We Collect

Iq999 collects two types of data — information you provide directly, and data generated automatically as you use the platform.

Information provided directly:

  • Full name, date of birth, email address, and mobile number (collected at registration)
  • Copy of national ID or passport (for KYC verification)
  • Payment-related details (mobile banking number or bank account information)
  • Messages and information you provide when contacting support

Automatically collected information:

  • Device information (operating system, browser, model)
  • IP Address & Approximate Location
  • Activity logs on the platform (pages visited, games played)
  • Cookies & Session Data
  • Betting History and Transaction Records
Type of Data Time of Collection Mandatory?
Name and Contact Information At the Time of Registration Yes
Identity Documents KYC Verification Timeline Required for Withdrawals
Payment Information During Deposits/Withdrawals Yes
Device & Log Data During Platform Use Automatic
Cookie Data During Website Visits Partially Optional

3 Why We Collect Your Data and How We Use It

Every piece of data iq999 collects is directly tied to operating the platform's services. Your information is never used for unrelated purposes.

  • Account Management: Registration Verification, Login Security, and Account Maintenance
  • Payment Processing: Processing deposits and withdrawals and preventing fraud
  • KYC & Legal Compliance: Meeting international gaming license requirements
  • Customer Support: Troubleshooting and Customer Support
  • Security: Preventing account hacking and fraud
  • Platform Development: Improving the User Experience
  • Marketing: Sending relevant offers based on your preferences (you can opt out at any time)
Unsubscribe from Marketing Emails

Don't want promotional emails or notifications? You can opt out at any time from your account settings.

4 Data Sharing & Third Parties

Iq999 never sells your personal data. However, limited information may be shared in specific circumstances:

  • Payment Processor: Information required to complete transactions is shared with the payment gateway
  • Game Providers: Minimum data required for game operation is shared with providers such as Evolution and Pragmatic Play.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: Data may be shared with designated security partners for fraud detection purposes

All third parties are bound by strict confidentiality agreements and may not use your data for any purpose beyond what iq999 has authorized.

5 Cookies & Tracking Technologies

Iq999 uses cookies and similar technologies to enhance your platform experience and remember your session information.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled
  • Performance Cookies: To monitor platform loading speed and performance
  • Functional Cookies: To remember your language preference and personalized settings
  • Analytics Cookies: To understand which features are used most

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

6 Data Retention Period

Iq999 does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Active Account Data: retained for as long as the account remains active
  • Transaction Records: minimum 5 years after account closure (for legal compliance)
  • KYC Documents: 5 years after account closure
  • Support conversations: 2 years
  • Log Files: typically 12 months

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

As an iq999 user, you have the following rights over your own data:

Right to Access Your Data
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object

To exercise any of these rights, contact the iq999 support team. Requests will be processed within 30 days of identity verification. Note that some data may not be immediately deletable due to legal obligations.

8 Security Measures

Iq999 uses industry-leading security technology to keep your data safe:

  • 256-bit SSL Encryption: All data transmissions are encrypted
  • Two-Factor Authentication (2FA): An extra layer of security for account login
  • Firewall and Intrusion Detection: Active systems to prevent cyber attacks
  • Regular Security Audits: Regular Audits by Third-Party Experts
  • Staff Training: All staff are trained to strict data protection standards
  • Least Privilege Access Policy: Only authorized staff members can access your data
Stay Vigilant

Iq999 will never ask for your password, payment PIN, or OTP via email or phone. If you receive such a request, treat it as a potential scam.

9 Children's Privacy

Iq999 is not intended for anyone under 18. We do not knowingly collect personal data from minors.

If it is found that data from a minor has been collected, that data will be deleted immediately and the account will be closed. If a parent or guardian suspects their child is using iq999, please contact support right away.

10 Privacy Policy Updates

Iq999 may update this Privacy Policy when necessary. For significant changes, you will be notified via email or a platform notification.

The date of each update is noted at the top of this page. Continued use of iq999 after any changes constitutes your acceptance of the updated policy. We recommend checking this page periodically.

Have a Question?

If you have any questions about this Privacy Policy, reach out to the iq999 support team. We're ready to help.

❓ Privacy FAQ

No, iq999 never sells your personal data to third parties. Your information is used solely to operate the platform's services. Data is not shared with any third party beyond what is required for payment processing or legal obligations.

You can view and update much of your information directly from your account settings. To request data deletion, contact the iq999 support team. Requests will be processed within 30 days of identity verification. Note that some data may not be immediately deletable due to legal retention obligations.

Under international gaming license requirements, KYC documents must be retained for a minimum of 5 years after account closure. After this period, documents are securely deleted. Throughout the entire retention period, all documents remain protected with the highest level of encryption.

iq999 collects approximate location via IP address, primarily for fraud prevention and legal compliance purposes. Precise GPS location is not collected. If the mobile app requests location permission, it is optional — you can still use the platform without granting it.

How iq999 Protects Your Data

The Pillars of Our Data Protection

End-to-End Encryption

All data traveling between your device and iq999's servers is encrypted with 256-bit SSL. No one can intercept it along the way.

Data Minimization

Iq999 only collects data that is necessary. No excessive information is requested, and data is securely deleted once its retention period expires.

Access Control

A strict role-based access policy is in place. Only authorized staff can view specific data, and every access is logged.

Regular Audits

Independent third-party security experts regularly review iq999's data protection measures and provide recommendations for improvement.

Automatic deletion

When the retention period ends, data is automatically deleted or anonymized without any manual intervention.

Right to Opt Out

You can opt out of marketing communications, cookies, or any other optional tracking at any time. That is your right.

Your Data Is Safe

Trust Us — Join iq999

Iq999 is always by your side with the strongest commitment to protecting your data. Play safe, play with confidence.

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