iq999 | Responsible Gaming – Play Safe and Stay in Control

What is responsible gaming and why does it matter?

Online gaming is a popular form of entertainment. Like any entertainment, though, it needs to be kept within limits. Responsible gaming means enjoying yourself while keeping track of your time, money, and mental wellbeing.

At iq999, responsible gaming is not just a slogan — it sits at the core of our business philosophy. We never want our users to face financial hardship or mental stress. That is why iq999 offers multiple free protection tools you can activate yourself.

Remember — winning is never guaranteed. Only play with money you can afford to lose. Think of gaming as entertainment, not a source of income.

Core principles

Stick to your budget, manage your time, never chase losses with bigger bets, and take a break if you have any doubts.

Responsible Gamer Checklist

I set a fixed budget before I play each day

I never chase losses with more bets

I never play with money set aside for family or essential expenses

I set a time limit before I start playing

I don't place big bets when emotions are running high

I take regular breaks and make time for family

I don't treat gaming as a source of income

Iq999's Protection Tools

Free to use — keep your gaming in check

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, that limit cannot be exceeded.

Takes effect immediately

Loss Limit

Betting will automatically stop once you have lost a set amount. Protect yourself from significant losses.

Daily / Weekly

Session Timer

Decide in advance how long you will play each session. You will receive an automatic alert when your time is up.

Healthy habits

Cooling-Off Period

Temporarily pause your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.

Takes effect immediately

Self-Exclusion

Completely block account access for the long term — from 6 months up to 5 years, or permanently.

Important Safeguards

Reality Check

Periodic reminders let you know how long you have been playing and how much you have won or lost.

Builds awareness

How to Use the Tools

Go to Account Settings → "Responsible Gaming" and activate any tool you need. If you require assistance, contact our 24/7 support team.

Recognize the warning signs

Gaming addiction does not happen overnight — it builds gradually. Watch out for the following signs in yourself or someone close to you.

Spending beyond your budget

You are regularly spending more than your set budget, or using money meant for your family's needs on gaming.

Chasing losses

There is a growing tendency to place repeated and larger bets in an attempt to recover lost money.

Losing track of time

You lose track of how much time has passed while playing and are unable to give time to your family.

Mood changes

You feel angry, anxious, or restless when you cannot play. Gaming is the only thing that makes you feel better.

Increasing secrecy

You are hiding your gaming from family or friends, or being dishonest about how much you have spent.

Impact on relationships

Gaming is having a negative impact on your family relationships, friendships, or career.

Check yourself

Answer the following questions honestly. If more than two answers are "yes", consider seeking help.

🟡 Are you regularly spending more than your set budget?

🟡 Do you feel upset after a loss and keep playing to win it back?

🟡 Are family members or friends worried about your gaming?

🟡 Do you find it hard to get through the day without gaming?

🟡 Have you borrowed money — or considered it — to fund your gaming?

🟡 Have you skipped work, studies, or responsibilities to game?

🟡 Do you want to stop gaming but find you can't?

Seek help immediately if you are concerned

Reach out to the iq999 support team or use the self-exclusion tool. It is not a sign of weakness — it takes courage.

How to activate the protection tools

Activating protection tools at iq999 is simple. You can take control of your gaming in just a few steps.

Log in to your account

Open Profile Settings

Click the profile icon in the top right corner and go to "Account Settings" or "Settings".

Find the "Responsible Gaming" section

Click the "Responsible Gaming" tab.

Choose your preferred tool

Deposit limit, session timer, cooling-off, or self-exclusion — choose whichever tool you need.

Confirmed and effective immediately

Changes take effect immediately after saving. In most cases, increasing a limit requires a waiting period of 24–72 hours.

Safe Gaming Tips

Set your budget before you start

Before you start playing, decide the maximum amount in BDT you are willing to spend that day. Once you reach that limit, stop for the day.

Set a time limit

Decide how many hours you want to play per day or per week — and use a timer to keep track.

Avoid gaming when you are emotional

If you're feeling down, angry, or stressed, step away from gaming. You're less likely to make good decisions when your emotions are running high.

Save when you are on a winning streak

Set aside a portion of your winnings. Avoid the temptation to re-bet everything you win.

Make time for your family

Gaming should never affect your family relationships or responsibilities. Maintaining balance is the smart thing to do.

Protection of Minors

Iq999 strictly enforces an 18+ policy. Keeping minors away from gaming platforms is part of our social responsibility.

Date of birth is verified at the time of registration
Age is verified through the KYC process
Identity verification may be requested at any time if needed
If the account holder is found to be under 18, the account will be closed

A Message to Parents

If you suspect your child is using iq999, contact our support team immediately. We will act quickly. Consider using parental control software on your PC or phone.

Iq999's Commitment

🔒

Strictly 18+

No withdrawals without age verification

🆓

Free protection

All safety tools are completely free

🤝

A helping hand

Our support team is always here for you

📊

Transparent information

Full spending and time history is available to view

⚡

Instant Break

Take a break anytime with a single click

🌱

Long-Term Protection

Self-exclusion can last for years

Frequently Asked Questions about Responsible Gaming

What you want to know

The duration of your self-exclusion depends on the period you chose. For 6-month or 1-year exclusions, you may be able to regain access by contacting support after the period ends. However, a permanent self-exclusion cannot be reversed and the account cannot be reopened. During this time, iq999 will not send you any marketing communications.

No. Under our responsible gaming policy, deposit limits can be lowered immediately, but increasing them requires a waiting period of 24 to 72 hours. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

Yes, your account balance remains fully secure during a cooling-off period. You will not be able to play or place bets during the break, but your balance will be accessible again once it ends.

Yes, family members can reach out to the iq999 support team to share their concerns. However, any action on the account requires the account holder's consent. Family members can also seek guidance from iq999's responsible gaming team.

Options may vary depending on your settings. You can choose to receive warning notifications only, or set an automatic logout after a specified time. The second option provides stronger protection.